◥ Free Download Kindle [ What They Don't Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients! ] ☳ E-Pub Author Michele L Fleury ♊ GET THE KINDLE VERSION FOR ONLY 99 CENTS WHEN YOU BUY THE PAPERBACK Want to win customers Want to know what to say to clients and how to say it Want your clients to love your company and willingly refer you to others This book will illustrate simple communication, sales, and customer service techniques that you can immediately implement in your business and in your relationships with your clients In this book, you will learn tried and true tactics, not pie in the sky ideas that are so broad they leave you wondering what to do next So you ve already started a business, you re incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is great but you can t seem to get good customers and keep them Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you Perhaps you ve started a small company, but you have no business experience or training, and you have no idea how to sell, service, or communicate with customers. The tips in this book represent a lifetime of helpful hints and specific tactics used in the author s corporate sales career and in her own small business for over 25 years to communicate, sell, service, and satisfy clients of all kinds Here are just a few things you ll learn in the book Basic Effective Communication Techniques How to Properly Set Client Expectations and still achieve client satisfaction Questioning Listening Techniques Tips to Resolve Customer Issues How to Handle the First Client Meeting in 10 Easy Steps How to Put Together a Contract How to Ask for and Get Positive Reviews from Clients Follow the advice in this book and you ll immediately make a positive change in your business by communicating effectively, providing better service, and improving client relationships. 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- What They Don't Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients!
- 158 pages
- Michele L Fleury
- 10 December 2016 Michele L Fleury